Terms & Conditions

ATTENTION: PLEASE READ THIS STATEMENT CAREFULLY BEFORE USING WWW.SLIMPLIFY.co (THIS “SITE”). YOUR USE OF THIS SITE CONSTITUTES YOUR ACCEPTANCE OF THIS COPYRIGHT STATEMENT AND CONDITIONS OF USE (COLLECTIVELY, “CONDITIONS OF USE”). IF YOU DO NOT ACCEPT THESE CONDITIONS OF USE, DO NOT USE THIS SITE. 


SLIMPLIFY+ takes the privacy of our customers very seriously and wants you to feel comfortable whenever you visit our Site, access our online services, or participate in our online offerings. For more information please visit SLIMPLIFY+’s Privacy Policy.


1. Product and Service Availability

Reference to any product or service in www.SLIMPLIFY.co does not constitute an offer to sell or supply that product or service and does not mean that the product or service is available or that the name and description of any product in your social media or local shop will be the same as that included on the site. 


2. Backorders (out of stock)

We cannot guarantee that a product listed as;In stock; will actually ship right away, as inventory can change significantly from day to day. In rare cases, a product may be in stock when you place your order, and sold out by the time your order is processed. However, if an item that is marked;In stock; in your shopping cart when you place your order is sold out at the time your order is processed, we will notify you by e-mail that your order will not be filled and your credit card will not be charged.


3. Returns & Exchange

We guarantee your satisfaction with all SLIMPLIFY+’s products. You may return any of our product for any product replacement under the “30 Days Assurance” Policy.


The “30 Days Assurance” Policy does not apply to :

  • Any discount, clearance products, samples giveaway and/or free products giveaway.

  • Any product that is returned more than 30 days after receipt (based on delivery record).

  • Any product that has been opened or used (taken out of its plastic wrap or box).

  • Any product that is not in its original condition, is damaged, or is missing parts.


IMPORTANT NOTES !

  • Kindly take note that our “30 Day Assurance” Policy is only applicable to online orders via SLIMPLIFY.co Site only.

  • All refunds, returns, or exchanges must have attached the relevant and original sales receipt / invoice.

  • All refunds are limited to credit cards or online payment gateway account used during purchase.

  • All refunds, returns, or exchanges are limited to original shipping address used during purchase. In the event of dispute, SLIMPLIFY+’s decision shall be final and conclusive.


4. Product Orders

Prices and availability of SLIMPLIFY+’s products and services listed in www.SLIMPLIFY.co are subject to change without notice. The listing, description of, or reference to, a product or service on the Site does not imply that the product or service is presently available or that we endorse that product or service. In the event a product or service is listed at an incorrect price due to a typographical error, or any other reason, we shall have the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall promptly issue a credit to your credit card account in the amount of the incorrect price.


5. Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or for no reason at all. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any product or service.


6. Payment

You are responsible for any payments due for any products or services ordered through your account. If we do not receive payment from your credit issuer or its agents, you agree to pay all amounts due to us. You shall also be responsible for any costs of collection of overdue payment.


7. Sales Tax

Our prices do not include duties or value-added taxes (VATs). If assessed, these charges are the responsibility of the package recipient, who will be billed by our courier services upon delivery. We will also include an invoice on the package stating the price of the items for Customs declaration.


8. Undeliverable Orders

Occasionally orders are returned to us as incorrect address, a PO Box and hotel address, failed delivery attempts, refuse to pay tax/ refuse to provide ID copy/ unable to make import declarations or parcel refused by recipient.

When the delivery agent returns an undeliverable package to us, we issue a refund by deducting the original shipping fee, 10% of the value of products as handling fee and 15% of the value of products as re-stocking fee or a minimum of RM$50 (whichever is higher).

We can re-ship orders that are returned to us as undeliverable or unclaimed. However, customers will be charged 10% of the value of products or RM$50* for resend shipping fee per parcel.

* Re-shipping fee is base on the original shipping method used for your purchase.


9. Export and Trade Controls

You agree not to import, export, re-export, or transfer, directly or indirectly, any part of this Site or any Site Information provided on or pursuant to this Site except in full compliance with all United States, foreign and other applicable laws and regulations.


10. Ownership of Materials on the Site

Certain restricted product information is available on this Site only to licensed customers of SLIMPLIFY+ that are registered to receive information via passwords issued by SLIMPLIFY+ and/or its suppliers. This restricted information is considered confidential and proprietary information of FITSTORIES. If you are a registered customer or a representative of a registered customer, SLIMPLIFY+ authorizes you to download, copy, distribute and use the restricted information for yourself or, if applicable, only within the customer organization, and only for the intended purposes authorized by FITSTORIES. Issuance of a registration password is conditioned on the customer’s use of the information in accordance with the terms of their license, product or service agreement with FITSTORIES. You shall not transfer your password to unauthorized parties. You will immediately notify SLIMPLIFY+ of any unauthorized use of your password. You are responsible for use of your password. You will not attempt to gain unauthorized access to any Site Information or area within this Site.

Certain information available on this Site is provided by other parties, particularly information about such other parties. You understand that all such information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials, are the sole responsibility of the party who originated it and that SLIMPLIFY+ has no responsibility for such content and does not guarantee the accuracy, integrity or quality of such content. In no event is the inclusion of a statement about another party, a reference to such other party or a web-link to another party’s website an endorsement of such other party, their products or their services.


11. User Comments, Feedback and Other Submissions

We do not solicit nor do we wish to receive any confidential, secret or proprietary information or other material from you either through the Site, any of its services, by e-mail, or in any other way. Unless otherwise expressly agreed in writing prior to your submission to us, any comments, feedback, information or other material submitted or sent to us will be deemed not to be confidential or secret. By submitting or sending comments, feedback, information or other material to us you represent and warrant that the information and material is original to you and that no other party has any rights to the information or material. All comments, feedback, information or other material submitted shall be and remain property of SLIMPLIFY+ and we shall have the unrestricted, worldwide right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such material and information (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You also warrant that any “moral rights” in posted information and materials have been waived.


12. Modification of the Site and the Services

We reserve the right, for any reason, in our sole discretion, to terminate, change, suspend or discontinue any aspect of the Site, including, but not limited to, content, features or hours of availability. We may also impose limits on certain features of the Site or restrict your access to part or all of the Site without notice or penalty. We may suspend or terminate your account or your use of the Site at any time, for any reason or for no reason at all.


13. External Links

We may provide links to other websites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites, are not responsible for the availability of them, and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites you do so at your own risk.


14. Amendment of the Conditions

We reserve the right to amend these Conditions of Use without notice to you from time to time. If we decide to change these Conditions of Use we will post those changes here. We encourage you to visit this section of our Site regularly in order to remain informed of any changes. Any such amendment shall be effective once the revised terms have been posted on the Site.


15. Severability

If any provision of these Conditions of Use is found to be unlawful or unenforceable in any respect, the court shall reform such provision so as to render it enforceable (or, if it is not possible to reform such provision so as to make it enforceable, then delete such provision). As so reformed or modified, the court shall fully enforce these Conditions of User.


16. Disclaimer; Limitation of Liability; Indemnity

This Site and all Sites Information is provided “AS IS” and WITHOUT WARRANTY OR CONDITION OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING THOSE REGARDING THE ACCURACY OR COMPLETENESS OF THE INFORMATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND THOSE ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE.


It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.


Neither SLIMPLIFY+ nor any of its affiliates or suppliers or its or their officers, directors, employees, agents,representatives or subcontractors (collectively, the “FITSTORIES”) shall be liable for any loss or liability resulting, directly or indirectly, from delays or interruptions due to electronic or mechanical equipment failures, denial of service attacks, date data processing failures, telecommunications or Internet problems, utility failures or problems, defects, weather, strikes, walkouts, fire, acts of God, riots, armed conflicts, acts of war or other like causes beyond the reasonable control of SLIMPLIFY+ shall have no responsibility to provide access to this Site while the interruption of this Site due to any such cause shall continue. SLIMPLIFY+ may discontinue providing access to this Site at any time.


IN NO EVENT WILL ANY MEMBER OF THE SLIMPLIFY+ BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, LOST REVENUE OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF, THIS SITE OR ANY SITE LINKED TO WWW.SLIMPLIFY.co WITHOUT LIMITING THE FOREGOING, NO MEMBER OF THE SLIMPLIFY+ SHALL BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM THE USE OF THIS SITE OR ANY SITE INFORMATION WHETHER ARISING UNDER CONTRACT, NEGLIGENCE, TORT OR ANY OTHER LAW OR CAUSE OF ACTION.


SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE ABOVE MAY NOT APPLY TO YOU.


See SLIMPLIFY+’s Privacy Policy relating to the collection and use of information through this Site.



Terms and Condition (Redemption)

  • Once member has replaced a redemption order and it Is accepted by SLIMPLIFY+, his/her order CANNOT be revoked, cancelled or be exchanged. Once SLIMPLIFY+ member has redeemed his/her RP, such RP will be considered extinguished and STRIGHLY CANNOT be reinstated.


  • If the member’s choice of Gift(s) is unavailable, SLIMPLIFY+ reserves the right to replace it with a substitute of similar value. All Gift(s) are available while stock lasts and SLIMPLIFY+ reserve the right, to discontinue and/or replace the Gift(s) featured in all of CRP printed material and/ or website with different products, colours, models or services. All Gift are subject to availability from the suppliers. Should the supplier be unable to supply any of the Gift(s) to us due to reasons which include (but not limited to) a manufacturer recall of that specific model or damange/loss/theft of the model during storage or delivery, SLIMPLIFY+ will discontinue and/or replace the Gift(s) as stated above.


  • SLIMPLIFY+’s member able to fast track the item(s) with debit & visa card


  • Gifts redeem via SLIMPLIFY+ Website will be delivered to member’s billing address (for member registration) or the mailing address.


  • In any case, must be aware that the courier service company may revise delivery and courier charges from time to time. 


  •  All member as determine by SLIMPLIFY+ as its discretion will earn one (1) SLIMPLIFY+ reward point in the programme for every RM1 billed to the principle.


  • Whether the transactions are made in Malaysia or aboard, reward point will be earned on the amount debited to the personal account in Ringgit Malaysia or all eligible spending 


  • SLIMPLIFY+ reserve the right to change, at any time with prior notice, the number of reward point where applicable, the number of reward point plus ringgit values that are required to redeem any of the item(s) in the programme.


  • All SLIMPLIFY+’s member must be in good standing (not overdue in payment or exceeded limit) and not cancelled or terminated by SLIMPLIFY+ at the time of redemption request (including to transfer the reward point(s)  a transfer in  any of the item(s) to the participating airlines’ frequent flyer programme).


  • When redeeming reward point SLIMPLIFY+ will deduct the point(s) earned by in order of date so that the earliest accumulated point(s) will be deducted first.


  • Any dispute concerning goods or services received as a reward under the programme shall be settled between customer and service establishment and or supplier, which supplier the good or services.


  • The reward point(s) earned in the programme have no cash


  • Member is normal retail transaction and full value of the product would be charged on to the person.


  • In the event that the SLIMPLIFY+ member’s choice of color, model or style of item is unvailable


  • Product shown are  for illustration purpose only


  • Termination of the will take effect on the date of started in the notice. The member must use any outstanding reward point(s) within twenty one (21) days of the termination date. All outstanding point(s) will be automatically cancelled upon the expiry of the twenty one (21) days period.